Meet the VitalChild Team
The VitalChild Team is comprised of Helix, Oracle and Multi-Dimensional Education Inc. (MDed) utilizing Cloud solutions from Oracle. For this project Helix will serve as the lead vendor and our solution, VitalChild, is powered by Oracle CX applications and features the Multi-Dimensional Youth Assessment 360 (MDYA360) Outcomes Monitoring System.
More than a decade ago, Helix (https://helix.solutions) was launched with the vision of lifting organizations to a new service delivery standard. Driven by the expectations of a new generation of constituents, agencies must not only acknowledge, but excel in offering choice, channels, accuracy, and consistency. Concepts such as personalization, ease of engagement, transparency, accountability, and knowledge at the point of interaction are at the foundation of today’s needs. To guide departments and organizations through this transformation, Helix has assembled an unrivalled team of specialists who are deeply experienced with the Oracle cloud CX platforms, modern systems, and an implementation methodology built specifically for the Cloud.
As an Oracle Gold Partner, unequivocally, Helix is the most successful Oracle Service Cloud systems integrator in the world today. Helix has many customers on the Oracle CX Platform, they include the State of New York, the State of Ohio, the State of Florida, U.S. Air Force, Veteran’s Administration, and Fortune 50 commercial companies, as well as many other Fortune 100 companies worldwide. Please note, this is the very same platform we have used for helping close to 1,000 companies, agencies and organizations, and is the same platform we built VitalChild upon. Therefore, though similar to many new products being marketed to the child welfare sector for modernizing case management, while VitalChild as a preconfigured platform has not been adopted yet, due to feasibility study efforts being completed by many states currently, the technology platform serving as the foundation for VitalChild has a large footprint of success worldwide.
Today, 430,000 customers in 175 countries use Oracle technologies to seize business opportunities and solve real, tangible challenges. Oracle supports customers on every step of the digital journey, with consulting, financing, support, and training services. Oracle’s complete cloud application suite allows businesses of all sizes to connect their companywide operations anytime, anywhere, and from any device. Modern best practices and data-driven intelligence are built into the applications. Oracle’s complete cloud application suite allows governments and private businesses of all sizes to connect their companywide operations anytime, anywhere, and from any device. Modern best practices and data-driven intelligence are built into the applications.
Throughout the creation of VitalChild, Helix has partnered with Multi-Dimensional Education Inc. (MDed) that was founded in 2008 by experts in child development, evidence-driven organizational change and statistical analysis. MDed has assisted more than 150 challenged school systems, as well as state agencies and national organizations. Extensive personal and professional experience in child welfare and juvenile justice has allowed MDed to be laser focused on applying knowledge and experience to helping those assisting our nation’s most vulnerable youth and families. With more than a decade of experience in directing the research of $19.5 million in federal studies funded by the NSF, U.S. Department of Education and Department of Justice Juvenile Division, MDed holds to the highest ethical practices and standards.